Refund policy

Please review the product details and size guide carefully before placing your order. We do not accept returns for change of mind, personal preference, or incorrect size selection.

That said, if you ever face any issue with your order, email us at support@livelier.com — we're happy to look into it and find the right solution. We typically reply within 24 hours.

ORDER CANCELLATIONS

Orders are processed promptly after they are placed. If you need to cancel your order, please contact us as soon as possible. Once an order has entered processing or production, it can no longer be cancelled or changed.

If your cancellation request is received before processing begins, we'll do our best to accommodate it.

DAMAGED OR INCORRECT ORDERS

If your order arrives damaged, defective, misprinted, or incorrect, email us at support@livelier.com with your order number and clear photographs. We'll review it and make sure the right solution is taken care of. We typically reply within 24 hours.

LOST ORDERS

If your order is confirmed lost in transit, email us at support@livelier.com with your order number. We'll look into the shipment and assist accordingly.