Shipping Policy
We currently ship across the United States.
Standard shipping is $6, with free shipping on orders over $60.
Orders are typically processed within 1–2 business days before shipping. Once shipped, orders generally arrive within 3–6 business days. Once your order is on its way, tracking details will be provided.
Delivery times may occasionally be affected by carrier delays, weather, or circumstances outside our control.
SHIPPING INFORMATION
Please make sure your shipping details are accurate before completing your order. LIVELIER cannot be responsible for orders sent to an incorrect address provided at checkout.
NEED HELP?
For any shipping, return, or order-related question, email us at support@livelierclo.com — we typically respond within 24 hours.
Return & Refund Policy
Please review the product details and size guide carefully before placing your order. We do not accept returns for change of mind, personal preference, or incorrect size selection.
That said, if you ever face any issue with your order, email us at support@livelierclo.com — we're happy to look into it and find the right solution. We typically reply within 24 hours.
ORDER CANCELLATIONS
Orders are processed promptly after they are placed. If you need to cancel your order, please contact us as soon as possible. Once an order has entered processing or production, it can no longer be cancelled or changed.
If your cancellation request is received before processing begins, we'll do our best to accommodate it.
DAMAGED OR INCORRECT ORDERS
If your order arrives damaged, defective, misprinted, or incorrect, email us at support@livelierclo.com with your order number and clear photographs. We'll review it and make sure the right solution is taken care of. We typically reply within 24 hours.
LOST ORDERS
If your order is confirmed lost in transit, email us at support@livelierclo.com with your order number. We'll look into the shipment and assist accordingly.
Contact Information
We're here to help, whenever you need us.
For any questions about your order, our products, or our policies, email us at support@livelierclo.com. We typically reply within 24 hours.
ORDER SUPPORT
If you're reaching out about an existing order, please include your order number and, where relevant, clear photographs — this helps us resolve things faster.
RESPONSE TIME
Our team responds to all inquiries within 24 hours. During high-volume periods, replies may take slightly longer, but we get to every message.
BEFORE YOU REACH OUT
For quick answers on shipping times, returns, or order changes, check our Shipping & Returns and Cancellation Policy pages — your question may already be answered there.
Frequently Asked Questions
WHERE DOES LIVELIER SHIP?
We currently ship across the United States.
HOW MUCH DOES SHIPPING COST?
Standard shipping is $6. Orders over $60 qualify for free shipping.
HOW LONG WILL MY ORDER TAKE TO ARRIVE?
Orders are typically processed within 1 to 2 business days. After shipping, delivery usually takes 3 to 6 business days.
HOW CAN I TRACK MY ORDER?
Once your order ships, you’ll receive tracking information so you can follow your delivery.
CAN I CHANGE OR CANCEL MY ORDER?
Contact us as soon as possible at support@livelierclo.com. Once your order enters processing or production, we may no longer be able to change or cancel it.
WHAT IS YOUR RETURN POLICY?
We do not accept returns for change of mind, personal preference, or incorrect size selection. Please review the product details and size guide carefully before ordering.
WHAT IF MY ITEM ARRIVES DAMAGED OR INCORRECT?
Email support@livelierclo.com with your order number and clear photos of the issue. We’ll review it and help provide the appropriate solution.
HOW CAN I CONTACT LIVELIER?
For questions about your order, products, shipping, or policies, email support@livelierclo.com. We typically respond within 24 hours.